Frequently Asked Questions
Answers to some common questions — gently explained.
How do you ensure client confidentiality?+
We follow strict ethical guidelines and assure that 100% confidentiality is maintained. Everything shared in therapy stays private, creating a safe space for honest expression.
Are your therapists qualified professionals?+
Yes. We are trained and certified professionals with experience in counselling, psychology, and arts-based therapy practices.
Is it okay if I don’t know what to talk about in therapy?+
Absolutely. You don’t need a plan or specific topic. Therapy is a space to explore your thoughts and feelings naturally, guided by the therapist.
What is your cancellation policy?+
We request at least 24 hours notice for cancellations or rescheduling. This helps us manage schedules and offer slots to other clients in need.
What happens in the first therapy session?+
The first session focuses on getting to know you, understanding your goals, and building comfort. It’s an opportunity to ask questions and explore what therapy can offer.
Are sessions available online and offline?+
Yes. We offer both online and in-person sessions, so you can choose what is convenient and comfortable for you.
What concerns can I seek therapy for?+
You can seek therapy for a wide range of concerns, including stress, anxiety, depression, relationship issues, self-awareness, emotional regulation, and personal growth.
Still unsure? Reach out and we’ll gently point you in the right direction.
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